With news and information of interest, it facilitates communication with citizens while they are waiting to be attended to.
The Canary Islands-based company Descubre Group, which specializes in the creation of corporate digital content, has created an audiovisual channel for the Cabildo de Tenerife for use in the Registry and Citizen Service Offices that the organisation has in various parts of the island.
News and information of interest are created and loaded by Descubre Group on the monitors located in the waiting areas of these offices, aimed at informing and improving the experience of citizens waiting to be attended. While they view their call times, they can obtain information on courses, subsidies, payment periods, and other notices of interest, at the same time as general or entity news is displayed, and even other information such as the weather forecast or typical recipes, which entertain and improve the perception of the citizen’s waiting time.
The channel created by Descubre Group can be viewed in the Cabildo’s Registry and Citizen Service Offices in Santa Cruz de Tenerife, La Laguna, La Orotava, Icod, and Los Cristianos.
As Coromoto Yanes, Delegate Councilor for Participation and Citizen Services of the Cabildo of Tenerife states, “With this channel we contribute to the improvement of our services to citizens, as well as facilitating communication with them, so that they are more aware of the actions carried out by the Cabildo and become involved in them”.